Delivery Policy

1. Delivery Time:

• Orders are typically processed and dispatched within 1-2 business days from the date of order placement.
• Delivery times vary depending on location, with an estimated delivery window of 2-7 working days within Pakistan.

2. Delivery Partners:

• We partner with reputable courier services including Leopards, TCS, and Bykea to ensure reliable and timely delivery of your orders.

3. Shipping Charges:

• Shipping charges may apply and will be displayed at checkout. Free shipping may be available on orders above a specified amount, subject to promotional offers.

4. Tracking Orders:

• Once your order is dispatched, you will receive a tracking number via email or SMS to monitor the status of your delivery.

5. Exchange Policy:

• We offer exchanges in the event of any damage or defects discovered upon receipt of your order. Please notify us within 48 hours of delivery to initiate the exchange process.
• Items eligible for exchange must be unused, in their original packaging, and accompanied by proof of purchase.

6. Payment Methods:

• We accept Cash On Delivery (COD) and bank transfers.
• Enjoy a 2% additional discount on orders paid via bank transfer.

7. Cancellation:

• Orders can be cancelled before they are dispatched. Please contact our customer service team promptly if you wish to cancel your order.

8. Customer Support:

• For any queries related to delivery, exchanges, or general assistance, our customer support team is available to assist you. Contact us at markhstationers@gmail.com or call us at +923122021060.

9. Disclaimer:

• Delivery times may vary during peak seasons or unforeseen circumstances such as natural disasters or logistical disruptions beyond our control. We strive to keep you informed of any delays that may occur.